Social Networking Software

By now most people who spend any time on the world wide web are familiar with such sites as "MySpace", "Facebook", "Twitter", and any number of Blogs and Forums.  These sites all have one thing in common, they support communities of people who can interact with each other on various levels. They are places to share thoughts and ideas and to comment among themselves on items of common interest. There is no limit to the topics of discussion.

For a business online these types of applications can offer several options. You can host a feed back forum for support questions and comments from you customers. You can use these to allow a group of your customers to interact with each other on issues common to your products and services.

The two most common types of interaction is taking place on blogs and forums. In a blog the the site owner posts a topic to which visitors can add their comments and ideas. Bloggers typically cannot create a topic and are restricted to posting to the topics provided for them.  In a forum, the structure is designed to allow two way interaction in that registered users can create their own topics for discussion and others can post responses.

Sites like MySpace and Facebook are sort of a combination offering some aspects of both a blog and a forum dressed up by templates and special features provided by those sites. Most often those are used in a purely social context among friends, however, businesses are starting to create pages there as an additional means of publicizing their own web sites.

We can install your own blog or forum or consult with you on incorporating third party sites into your web page design. Sometimes it makes no sense to try to reinvent the wheel !

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